Level 1: Cadet

Keeps searching...

My Tvoice 503 initially connected to the network (after resetting the modem) but now just says "Searching..." and doesn't connect, I've tried resetting the modem (all other devices connect fine), restarting the phone (ie remove batteries), but nothing changes, still Searching for days....

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 24: Supreme Being
Level 24: Supreme Being

Re: Keeps searching...

Have you pressed the pair / dec button on modem for at least 5 seconds. The button should start flashing indicating modem is ready to pair / register a handset. If asked for pin default pin is 0000

Telstra 24x7®

Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App

Download now