cockie51
Level 1: Cadet

Silence is showing on Telstra T-voice phone and phones are ringing and can't answer calls

Phone is ringing but can't answer the call as it is showing "Silence" on Telstra T-voice phone!!  I don't know how to fix it.

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1 REPLY 1
Support Team
Support Team

Re: Silence is showing on Telstra T-voice phone and phones are ringing and can't answer calls

Hi @cockie51

 

The phone is set to answer calls by pressing the green phone symbol

 

If you would rather be able to answer the call by lifting the handset off the charger, you will need to turn this feature on.

 

1. Press Menu, scroll down to Handset Settings and press Select.

2. Scroll down to Auto Answer and press Select.

3. Scroll up or down to turn On or Off and press Select.

4. Press the red phone symbol to return to standby.

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