Cruiser8691
Level 2: Rookie

Telstra T-Voice 503 Voicemail Notification on screen.

Anyone know how to clear the voicemail notification on screen? I received a voicemail, then retrieved it ok, but the notification is still on the screen. Only way I could remove it was to turn off the handset then back on again. This seems ridiculous.

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4 REPLIES 4
Support Team
Support Team

Re: Telstra T-Voice 503 Voicemail Notification on screen.

Hey Cruiser8691, thank you for your post.

I am sorry to hear of this notification not leaving your screen until reset, that is frustrating.

This is the first instance I have come across of this, but pop your address in our store locator here  https://tel.st/xy2uc and go into your closest Telstra store next time this happens, prior to reset. We will take a look at the handset and check everything out to see what may be causing this.

Let us know how you go.
- Ryan

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SUSANNORRIE
Level 1: Cadet

Re: Telstra T-Voice 503 searching words on screen.

 
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Support Team
Support Team

Re: Telstra T-Voice 503 searching words on screen.

Hi @SUSANNORRIE

Are you able to clarify what you need assistance with?

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Level 21: Augmented

Re: Telstra T-Voice 503 Voicemail Notification on screen.

@Cruiser8691, I do not know about this particular handset as I do not own it, but my Panasonic has special key combination to clear it. I would guess there might be similar for this phone too...
DISCLAIMER: I do not work for Telstra or any other ISP. I never did. I have wealth of practical knowledge in Computer Security and Forensic Computing. I have been in the field since 1985.

Likes (formerly Kudos) and solutions are appreciated!!!
The comments expressed by me reflect my user experience and personal opinion.

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