CrowdSupport®
Lego_1
Level 2: Rookie

Telstra T-Voice 503

Answered

I have the telstra T-Voice 503 handset that came with Gateway Modem.

The phone has registered to the modem and will ring for incomming calls but there is no audio to hear the conversation.

The call volume is turned all the way up. and the other person can hear me but I cant hear them.

Telstra sent me a new phone which I registered to the modem but I still can't hear anything during a call.

The phone is not on mute and putting the call to speaker doesn't work either?

Is their a setting that I have missed?

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Lego_1
Level 2: Rookie
Accepted Solution

Re: Telstra T-Voice 503

A full restart, unplug from power and NBN and reboot modem. Phone now working.

View solution in original post

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
Support Team
Support Team

Re: Telstra T-Voice 503

Hi @Lego_1,

 

I have flagged this post for our Technical Support Team to have a look at when they are available.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Highlighted
Lego_1
Level 2: Rookie
Accepted Solution

Re: Telstra T-Voice 503

A full restart, unplug from power and NBN and reboot modem. Phone now working.

View solution in original post

No unexpected surprises

With direct debit, we’ll let you know before we take out your bill and give you a simple way to check it.

Spend less time worrying about bills, and more doing what you love.

Setup direct debit
Find out more about the Telstra 24x7 App and direct debit ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more

Avoid queueing up and never worry about late fees againSet up direct debit

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now