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billrodgers
Level 5: Eagle Eye

Very poor call quality

Installed on a Nexus 5.

The one time I tried an outgoing call the call quality was unusable. Difficult to hear and was told I sounded like a robot. Less than 3m from a Gateway Max. WiFi signal very strong on 5G with no congestion on the channel at all. No downloads going on. I was on speakerphone but the app supports that so it should be no issue.

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2 REPLIES 2
Support Team
Support Team

Re: Very poor call quality

Hi billrodgers, 

 

Have you been able to test this a few times? 

Do you get a similar issue when using other call apps? 

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billrodgers
Level 5: Eagle Eye

Re: Very poor call quality

I tried it again by just leaving a message on an answering machine on one of my VoIP numbers and that sounded ok.
Skype and VoIP has worked okon this line but VoIPis now redirected to landline.

I ended up uninstalling the app. The battery drain v what benefit might be just wasn't worth it. 

I was considering the T-Voice phone but can't do it until I'm sureit will give me decent quality.

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