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Community Manager Yannick Community Manager
Community Manager

The T-Voice app turns your iPad, iPhone, iPod Touch, Android smartphone or tablet into a home phone. The T-Voice app is free to download and can be used to make and receive home phone calls using your fixed voice service just like a normal handset. I ...

Davo10
Level 2: Rookie

I have 2 T-voice handsets and both are having problems answering incoming calls both in the auto-answer and manual answer modes.  They won't auto-answer at all and I have to press the answer button several times and even then some times it answers an ...

DJT31
Level 1: Cadet

Hi.  How do I register/pair a second Telstra T-Voice 503 to Telstra Gateway?  The quick start guide says refer to www.telstra.com/tvoice but I can't find the instructions to pair a second cordless phone.  The first cordless phone paired successfully. ...

RayWilk
Level 1: Cadet

Quick start guide says to download manual from www.telstra.com/T-voice but it goes straight to crowd support! I am trying to get rid of 1 voicemail message. Can't find it on menu

DJT31
Level 1: Cadet

How do I pair/register a second cordless Telstra T-Voice 503 on my NBN modem? I can register one phone but not the second. The user guide refers me to: www.telstra.com.au/tvoice but I can't find the answer.

Bunter86
Level 1: Cadet

Hi. My tvoice was working this morning. My internet shut down so had to register tvioce again.
It say registerd light on modem is on. But no dial tone?

ChloeBeagle
Level 1: Cadet

I am unable to Register my T-Voice 503 as I receive an error message No Base.  I am unable to make or receive calls on the phone.

Johannao
Level 1: Cadet

We cannot get a dialtone to ring out. No one can ring in as it goes straight to message bankwe have a missed call which is flashing when we select that it says - waiting and then comes up with - not available  You can ring me on my mobile if necessar ...

Mrpeter1954
Level 1: Cadet

Why does my brand new Telstra T- Voice 503 make a loud noise about every fourth or fifth word I say, it blocks out everything.this does not happen while the other person is talking only when I talk. Is it something to do with the NBN only changed to ...

swmarks
Level 1: Cadet

Apparently these handsets are no longer available so why are they still being advertised?The website directs me to call 1800 676 442 (Sales) but they informed me that they do not sell Home phone handsets and told me to contact a Telstra Store. (Why a ...

Johannao
Level 1: Cadet

We cannot get a dialtone to ring out. No one can ring in as it goes straight to message bankwe have a missed call which is flashing when we select that it says - waiting and then comes up with - not available  You can ring me on my mobile if necessar ...

Mfor
Level 1: Cadet

Now have T-Voice 503 to work with newly connected NBN. All good but cannot find from instruction manual how to (a) record voice message and (b) retrieve messages. 

Andrew995
Level 1: Cadet

Hello! Since the T-Voice App is now discontinued, can we use generic SIP SoftPhones with the routers provided by telstra? my issue is that i have a computer in the shed about 70 meters from the house and only have an Ethernet cable run between the tw ...

incajames
Level 2: Rookie

Are there software upgrades for the 503 if so how do you download who manufactures the 503

Tridymite
Level 1: Cadet

Hi All,I have just downloaded the T-Voice app on my 6S iphone, working through a Telstra Gateway using fixed wireless broadband.I can send calls, and the call log shows all calls made and received. However, incoming calls do not show up on the iphone ...

Lego_1
Level 2: Rookie

I have the telstra T-Voice 503 handset that came with Gateway Modem.The phone has registered to the modem and will ring for incomming calls but there is no audio to hear the conversation.The call volume is turned all the way up. and the other person ...

globe
Level 6: Bloodhound

Hello, We have the T-Voice app set up on an iPhone 7 and a Telstra Samsung Galaxy Core Prime, first with the Telstra Gateway Max, and now using the Telstra Gateway Max 2. We also have our regular corded phone connected to the 1st green phone port on ...

Charlie70
Level 2: Rookie

Hi, I am a Small Business ADSL client with an existing phone line. The mobile coverage in our area has deteriorated since 2G has been turned off and I wanted use the T-Voice app to help alleviate some of these problems. Telstra have said I have great ...

Coops1180
Level 1: Cadet

Hi, we recently got Telstra NBN with a Gateway Max modem, and I've downloaded the t-voice app on iPhone 6s, but when trying to setup the app a  notification pops up saying that the modem needs to be upgraded to the latest software  I emailed Telstra ...

Ironmaid
Level 4: Private Eye

Just installed T-Voice app on iPhone and iPad, both are running the latest OS, when I click on the app I see a blue screen with the T logo then the app closes, any suggestions what is wrong?

aus1160
Level 1: Cadet

Hi Guys, I am having an issue with the T Voice app for ipad, iphone, android phone and tablet.  (i am ussuming its not device specific) when i recieve a call I can answer on any device and it works fine, there is sound and all is well. but (there is ...

david_waterson
Level 2: Rookie

I have a newly installed Telstra T-box modem with  t-voice.I have downloaded the apps to our apple and android devices. Modem works fine wifi works fine. No devices will connct to T-voice on the modem.the app jsut site spinning its wheels in step 1 c ...

chillgreg
Level 1: Cadet

 HI Will Telstra be adding T-Voice support for the NExus 6P? Thanks

PatManAus
Level 2: Rookie

G'Day All,Will there be a version of T-Voice for the Lumia 640?Regards,Pat Garard

michaelaiz
Level 1: Cadet

When will the T-Voice app be available on the Cable network?

jimethak
Level 1: Cadet

I have just opened a telstra account. Ive used my S5 Samsung phone to download and setup TVoice. It works fine at this point. When i either restart or clear my opened apps though I have to reopen the app everytime for the app to work and to recieve i ...

Community Manager Yannick Community Manager
Community Manager

If you can dial the number from the T-Voice dial pad, make sure that you have wired the compatible Telstra gateway correctly. Refer to the Wiring your T-Gateway or Telstra Gateway Max document <<refer to the document 6859 Gateway Wiring User Manual R ...

Community Manager Yannick Community Manager
Community Manager

The T-Voice app is available for download on iPad, iPhone, iPod Touch and Android Tablets and smartphones running the following software versions:   iOS 6.x/ 7.x/8.x Android 4 and 5 are compatible.

Community Manager Yannick Community Manager
Community Manager

Yes. Any contacts added in T-Voice will be added to the contacts application of your device. 

Community Manager Yannick Community Manager
Community Manager

T-Voice displays all contacts on your device automatically. If your device contacts are synchronised with 3rd party cloud services such as iCloud and GMail, they will be displayed in the T-Voice app as long as it has a phone number.