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Stevetv
Level 1: Cadet

Abc iview not loading

Answered
Hi,

I recently purchased a Telstra tv 2. Whilst most things work fine, such as Netflix and kayo, channel 9 app etc, the ABC iview loads the initial screen then jumps back to the main app menu.

Can you advise if this is a common problem and if there is a fix available or underway?

Thanks,
Steve
1 ACCEPTED SOLUTION

Accepted Solutions
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: Abc iview not loading

This is a common problem that started happening about two weeks ago. The developers of the app ABC iview are aware of the problem and are working on a fix. The more people that report. The problem to ABC iview support the more like the problem will be fixed.

https://iviewsupport.abc.net.au/contact

 

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3 REPLIES
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: Abc iview not loading

This is a common problem that started happening about two weeks ago. The developers of the app ABC iview are aware of the problem and are working on a fix. The more people that report. The problem to ABC iview support the more like the problem will be fixed.

https://iviewsupport.abc.net.au/contact

 

Neeta2
Level 1: Cadet

Re: Abc iview not loading

Same problem - have emailed abc accordingly
planet1
Level 2: Rookie

Re: Abc iview not loading

iView Support has let me know that the issue is now resolved, and the iView app has been updated. Smiley Happy

 


Thanks for the patience while we were working on the Telstra TV issue.


We have just released a fix for the issue and you can be up and viewing again after updating the firmware on your Telstra TV device.


 

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