Abc iview not loading

[Stevetv]

Hi,

I recently purchased a Telstra tv 2. Whilst most things work fine, such as Netflix and kayo, channel 9 app etc, the ABC iview loads the initial screen then jumps back to the main app menu.

Can you advise if this is a common problem and if there is a fix available or underway?

Thanks,
Steve

[cf4 · Accepted solution]

This is a common problem that started happening about two weeks ago. The developers of the app ABC iview are aware of the problem and are working on a fix. The more people that report. The problem to ABC iview support the more like the problem will be fixed.

https://iviewsupport.abc.net.au/contact

[Neeta2]

Same problem - have emailed abc accordingly

[planet1]

iView Support has let me know that the issue is now resolved, and the iView app has been updated. 

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Thanks for the patience while we were working on the Telstra TV issue.

We have just released a fix for the issue and you can be up and viewing again after updating the firmware on your Telstra TV device.

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