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Trentmelb
Level 3: Gumshoe

Disney Plus and Telstra TV

I've seen a lot of comments about Telstra TV customers being disappointed by the fact that we are unable to access Disney Plus.  But has Telstra officially commented on whether they will doing anything to get Disney Plus on our Telstra TV??

Trent Wilson

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Community Manager

Re: Disney Plus and Telstra TV

Hey @Trentmelb,

 

We’d love to welcome Disney+ on TTV, but it has not yet been made available to our platform by Disney. We do know the Disney+ app is compatible with Roku devices like the Telstra TV, so we’re working on it and hopefully we are able to update you soon.

 

Regards

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Sharaed
Level 2: Rookie

Re: Disney Plus and Telstra TV

We hope it becomes available soon. Keep negotiating. Thanks. 

Coop74
Level 2: Rookie

Re: Disney Plus and Telstra TV

Well I went to the Kotara store today and bought a Telstra tv device where two sales assistants told me I can get Disney plus when we get home. And we can’t. 

Brodz1975
Level 2: Rookie

Re: Disney Plus and Telstra TV

Do we have a update on Disney plus. Notice box office is renting Disney movies.

Lubricant
Level 3: Gumshoe

Re: Disney Plus and Telstra TV

It has been weeks since Disney Plus launched but it is still not available on Telstra TV. Most of us are tired of excuses and Telstra blaming Disney for not coming on board. Why are Telstra TV users being treated like second class citizens when all other platforms have the Disney app available?  I’m ready to retire my two Telstra TVs and replace them with some other streaming boxes. 

DrDalim
Level 1: Cadet

Re: Disney Plus and Telstra TV

Looks like it is... 

 

https://www.google.com/amp/s/amp.businessinsider.com/how-to-get-disney-plus-on-roku

 

Question still stands when will or be available?

Dr D in the house
Casidy09
Level 1: Cadet

Re: Disney Plus and Telstra TV

Hi MickeyCee

can you give me an update to when I can access the Disney plus App through Telstra TV

Level 25: The Singularity
Level 25: The Singularity

Re: Disney Plus and Telstra TV

Suspect it won't happen until after Disney drops the demand to be data free (info courtesy of a tech journo), it's the same reason why Optus doesn't offer it.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
mattw2
Level 2: Rookie

Re: Disney Plus and Telstra TV

Hi Trent, 

I am as disgruntled as yourself, I committed to a Telstra TV last week - the adds are a little misleading that they say you can get your favourite streaming services, I didn't dig deep enough and when I got it Friday I learned that Disney Plus isn't on offer - which is the whole reason I purchased it.  Spoke with the online chat who didn't seem to fussed, said I will return it not worth the $9 per month they wanna charge for it.

 

Least Telstra can do if they continue to advertise this device is be honest and say they cannot offer Disney Plus to their customers via it - now I am off to consider getting a new TV..  Thanks Telstra, your reliability is coming out again.....

Nic30
Level 1: Cadet

Re: Disney Plus and Telstra TV

Very disappointed.  Just signed up to a year of disneyvplus for my 4 ypung children only to find telstra tv doesnt support it. Looks like i need to buy anothervstreaming device and maybe get rid of telstra for good. Disappointed kids here 

Dingdongkingkon
Level 1: Cadet

Re: Disney Plus and Telstra TV

This is a huge pain that I can’t get it on my Telstra tv. I have two of these devices and the kids cannot watch Disney!! 

Dazz068
Level 2: Rookie

Re: Disney Plus and Telstra TV

Telstra doesn`t seem to care about all the Telstra customers children missing out on Disney, Telstra you should be ashamed of yourselves.

EvilElle61
Level 2: Rookie

Re: Disney Plus and Telstra TV

So Telstra were working on it 3 weeks ago and still nothing? I'm watching it on my laptop but it keeps lagging even with wifi NBN. I don't get the lag streaming via Telstra TV box. 

Sparxxxx
Level 2: Rookie

Re: Disney Plus and Telstra TV

Totally agree 

from what I have heard it’s available on newer devices but not older older one 

Telstra it’s time you got this sorted out out to much talk and no action but this is typical of Telstra 😡

EvilElle61
Level 2: Rookie

Re: Disney Plus and Telstra TV

HI Sparxxxx,

 

My Roku device is about 4 months old as we upgraded it with the Bigpond movies package with wifi NBN. I've double checked, and the App isn't showing up under 'My Apps'. Would it be anywhere else?


@Sparxxxx wrote:

Totally agree 

from what I have heard it’s available on newer devices but not older older one 

Telstra it’s time you got this sorted out out to much talk and no action but this is typical of Telstra 😡


 

EvilElle61
Level 2: Rookie

Re: Disney Plus and Telstra TV

Just looked in the App Store, and there are 40 apps, no Disney Plus Smiley Sad 

Terrp
Level 3: Gumshoe

Re: Disney Plus and Telstra TV

It’s a joke Telstra always behind Disney Chanel available everywhere else but Telstra tv and as usual no communication from Telstra when this will be available only to say we are working on it and to find out any updates have to come on here but even then just get same answer working on it and it does work with other Roku devices just not here in Australia typical Telstra might have to get rid of it and go with someone else good on u Telstra 

Bellzatron
Level 2: Rookie

Re: Disney Plus and Telstra TV

Any further update on this???

BigTechGuy
Level 3: Gumshoe

Re: Disney Plus and Telstra TV

Word of advice. Just go buy a Google Chromecast device and cast it from your mobile. Not only is it available now you can use the Chromecast for other things as well. 

 

Get on at Bing Lee for $56 or go to Officeworks and price match it.

Shano05
Level 1: Cadet

Re: Disney Plus and Telstra TV

Any news Telstra Mickey Cee 

BDUBH
Level 2: Rookie

Re: Disney Plus and Telstra TV

"so we’re working on it and hopefully we are able to update you soon."

@MickeyCee It's been a month now since that you commented Telstra is working on it and will update us soon. I think it's time we get an update don't you think? 

 

Cheers

BDUBH

Brent_tas
Level 1: Cadet

Re: Disney Plus and Telstra TV

That’s a lie Disney have come out and said that it’s available on all Roku devices. It’s Telstra that isn’t allowing it and because  you rent all their movies out on bigpond movies for $6.99 stop ripping us off and allow us to have it.

PetarP
Level 1: Cadet

Re: Disney Plus and Telstra TV

I Just Checked.  ROKU already has disney plus.  So why not on the Telstra Deviced.  It seems that once ROKU has it then filtering


@MickeyCee wrote:

Hey @Trentmelb,

 

We’d love to welcome Disney+ on TTV, but it has not yet been made available to our platform by Disney. We do know the Disney+ app is compatible with Roku devices like the Telstra TV, so we’re working on it and hopefully we are able to update you soon.

 

Regards



to Telstra TV shold be simple, or are the ROKU and Telstra TV devices firmware so different that a simple app cant be added???????????

PetarP
Level 1: Cadet

Re: Disney Plus and Telstra TV

Roku Has it already.  Is the firmware so different that telstra TV customer wont get Disney plus at all

KODAK
Level 2: Rookie

Re: Disney Plus and Telstra TV

Please can we have an update on when Disney Plus will be available to Telstra TV? 🙏🏼

ShazziLee
Level 1: Cadet

Re: Disney Plus and Telstra TV

So when will we be getting this update you speak of, also why is Apple tv not available?

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