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AngeloV
Level 1: Cadet

Fox Sport on telstra tv

Hi we have been using Telstra tv for 2 months without any problem. We paid for accessing content on the fox sport app and this has been good till 2 days ago. Now when I try to access my favorite show(AFL 360) by clicking on the icon I get taken back to the fox sport app main screen. All other shows work ok, can select the show and then chose the episod i want to watch it is only afl360 that doesn't work, this is really annoying as this was the reason we decided to pay for the content

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2 REPLIES 2
Support Team
Support Team

Re: Fox Sport on telstra tv

Hi AngeloV

Okay sure , can you confirm that your paid subscription is currently active? As it's only this channel it sounds like it may be a possible billing issue, did you have a free trial offer for Fox Sport on Telstra TV which may have now expired?

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AngeloV
Level 1: Cadet

Re: Fox Sport on telstra tv

Thanks for your reply,

 

I deleted the app and then re-installed it now it works perfectly again

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