Sc911
Level 1: Cadet

Internet dropping out

Every day 4-5 times a day our Telstra tv will drop out and loose wifi. I have reset it and it’s done it’s updates and still doing it. We have to try twice every time to find the wifi network. Wifi on phones is perfect when it drops out on the Telstra tv. I’m getting sick of having to do this all the time.

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3 REPLIES 3
Level 25: The Singularity
Level 25: The Singularity

Re: Internet dropping out

Yes. It appears too be an issue with the newest firmware for the TTV.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Telstra (Retired)
Telstra (Retired)

Re: Internet dropping out

Can you confirm the model of your modem and which Wi-Fi band (2.4 or 5 Ghz) you have the modem connected to? 

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Level 25: The Singularity
Level 25: The Singularity

Re: Internet dropping out

@Shellock, it's happening on non-Telstra modems as well on both the 2.4 & 5GHz bands. I have one that is misbehaving, the other is connected by ethernet connection and isn't skipping a beat.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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