CrowdSupport®
Jobinda
Level 1: Cadet

Live tv connection with Telstra tv

I can’t get live tv to work on my Telstra tv and can’t seem to find a phone number to call for human support and I’m very frustrated

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3 REPLIES 3
Leizzy
Level 1: Cadet

Re: Live tv connection with Telstra tv

Im having the same problem!
Jazzy501
Level 1: Cadet

Re: Live tv connection with Telstra tv

Same here, what is going on, I have spent two weeks solving an issue with contract for Telstra tv and now this.... Have done what has previously been suggested and it does not work keeps saying tuning in........cannot spend hours on the phone to find out
Support Team
Support Team

Re: Live tv connection with Telstra tv

Hi,

 

Sorry to hear about the problems you are experiencing with your Telstra TV.

 

In this instance I would recommend speaking directly with our Telstra TV support team over the phone by calling 13 22 00 and say "Telstra TV" then when prompted say "Fault" to get connected with a member of the team.

 

They will then be able to access your account securely and provide further support.

 

Please keep us posted with the outcome of the call.

 

- Stef
 

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