Level 1: Cadet

Live tv connection with Telstra tv

I can’t get live tv to work on my Telstra tv and can’t seem to find a phone number to call for human support and I’m very frustrated

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 1: Cadet

Re: Live tv connection with Telstra tv

Im having the same problem!
Level 1: Cadet

Re: Live tv connection with Telstra tv

Same here, what is going on, I have spent two weeks solving an issue with contract for Telstra tv and now this.... Have done what has previously been suggested and it does not work keeps saying tuning in........cannot spend hours on the phone to find out
Support Team
Support Team

Re: Live tv connection with Telstra tv



Sorry to hear about the problems you are experiencing with your Telstra TV.


In this instance I would recommend speaking directly with our Telstra TV support team over the phone by calling 13 22 00 and say "Telstra TV" then when prompted say "Fault" to get connected with a member of the team.


They will then be able to access your account securely and provide further support.


Please keep us posted with the outcome of the call.


- Stef

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra TV

Telstra TV helps you find and discover more of what you love.

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now