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Tredgeman
Level 1: Cadet

My telstra tv box

My telstra tv box need restarting most day and doesn't always change channels have updated it but still happens

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Support Team
Support Team

Re: My telstra tv box

Hi @Tredgeman

 

Sorry to hear about the problems you are experiencing with your Telstra TV.

 

In this instance I would recommend speaking directly with our Telstra TV support team over the phone by calling 13 22 00 and say "Telstra TV" then when prompted say "Fault" to get connected with a member of the team.

 

They will then be able to access your account securely and provide further support.

 

Please keep us posted with the outcome of the call.

 

- Stef

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