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Bennyzee
Level 2: Rookie

Netflix on Telstra TV

Answered
Seems like a lot of people have had issues with Netflix on TTV. I’ve only just received my new TTV with a bundle, can’t get Netflix to work. Keeps saying “unable to process at this time” after entering my details.

Have tried to factory reset, reinstall app and close and reopen. Nothing worked.

Anyone else got any tips or have solved a work around perhaps?
1 ACCEPTED SOLUTION

Accepted Solutions
Vyking
Level 3: Gumshoe
Accepted Solution

Re: Netflix on Telstra TV

I had the same problem it tok me two days to figure out.
Log into your Netflix account via your web browser.
Go into 'Account'
Click sign out of all devices.

It can take up to 8 hours for this.
I did it in the evening and next morning was able to login with my Telstra Tv Smiley Happy

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4 REPLIES 4
Level 25: The Singularity
Level 25: The Singularity

Re: Netflix on Telstra TV

Have you registered for a Netflix account via a computer first? Have you managed to warch Netflix via another device? Is your home internet connection fast enough (ADSL may not be fast enough)?
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Bennyzee
Level 2: Rookie

Re: Netflix on Telstra TV

Yes, obviously I would need an account to use Netflix
Yes, I watch Netflix on Apple TV, iPhone and Laptop.
I have Telstra cable, which is meant to deliver Upto 50mbs DL but unfortunately has decreased to around 15mbs DL since being put onto a hybrid NBN-CABLE service. 😒
Vyking
Level 3: Gumshoe
Accepted Solution

Re: Netflix on Telstra TV

I had the same problem it tok me two days to figure out.
Log into your Netflix account via your web browser.
Go into 'Account'
Click sign out of all devices.

It can take up to 8 hours for this.
I did it in the evening and next morning was able to login with my Telstra Tv Smiley Happy
Bennyzee
Level 2: Rookie

Re: Netflix on Telstra TV

That’s worked a treat! Good stuff, thanks mate 👍🏻

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