Since hooking up to the NBN I have had no volume since December 3. I can longer get free to air channels because the technician who installed the service ripped a cable out of the Foxtel Box on the side of the house and why have I been told that I need to pay for a technician to restore whatever was pulled out by the guy who installed the service out of my back pocket? NOT HAPPY!!
Was this helpful?
I'm sorry to hear of the issues with this service via the Telstra TV device and apologise for any inconvenience this has caused As there has been such a long time since this post was put in the system I must ask if this has been resolved for you as yet or not?
The best contact for this to be addressed further is via the Telstra TV Faults team on 132200 (24/7) and saying 'Telstra TV' then 'Faults' when prompted.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
Need a hand or want to share your expertise?
Register for CrowdSupport and get involved