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Chook411
Level 2: Rookie

Roku Media Player won’t load

My Roku Media App just won’t load. I have deleted and reinstalled the app but when I try to open it, it goes to the app for about 1 second and then goes straight back to the my apps menu. Any ideas from the brains trust? I’m using a TT2

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9 REPLIES 9
Moscato36
Level 1: Cadet

Re: Roku Media Player won’t load

Same issue. On the 2 Telstra TV boxes I have🤔🤔🤔
Ptpwr
Level 1: Cadet

Re: Roku Media Player won’t load

Same issue with Roku media app, it will not load 

 

I select app boots for 1 second then back to app page

 

ttv2

 

ozgal69
Level 1: Cadet

Re: Roku Media Player won’t load

Me too, stopped working on my ttv2 yesterday. Still working fine on the original box. Both updated yesterday.
Chook411
Level 2: Rookie

Re: Roku Media Player won’t load

After the best part of an hour troubleshooting with Telstra technical support this issue seems to be widespread after an update yesterday. The update was to do with daylight savings issues with live tv. They are aware and working on the issue. Hopefully be fixed soon.
smee90
Level 5: Eagle Eye

Re: Roku Media Player won’t load

Same here. First they killed all my T-Boxes and now this happens. Classy
Nope
mal16
Level 1: Cadet

Re: Roku Media Player won’t load

Same issue here , Waited 20 minutes told to uninstall the app then reinstall , Couldn't tell me if it was a widespread issue obviously it is ,
Pseudo88
Level 1: Cadet

Re: Roku Media Player won’t load

Great information, thanks. Telstra should be providing these updates.
How will we know it's fixed? Keep trying? Would we need to do some type of system update?
Mavrick2000
Level 2: Rookie

Re: Roku Media Player won’t load

I cant believe it, first Telstra cripples the TBox and now the TelstraTV2 media player app wont load. Come on, this is getting ridiculous.

_Mark
Level 4: Private Eye

Re: Roku Media Player won’t load

This is now resolved with an update to the Roku application. Your device will automatically update the app, but to manual update go to Settings > System > Software Update > Check Now.

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