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John-Daley
Level 1: Cadet

Telstra TV app not linking to Foxtel Go (iOS)

Answered

On the Telstra TV app on my iPhone, when I click to watch a show that's on Foxtel Now (which I have), instead of opening the Foxtel Go app, it goes to the App Store and says 'App not available' - my suspicion is that it is trying to link to the old Foxtel Now app instead of Foxtel Go. Any thoughts on how I can resolves this or if Telstra can resolve this?

1 ACCEPTED SOLUTION

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Support Team
Support Team
Accepted Solution

Re: Telstra TV app not linking to Foxtel Go (iOS)

Hey @John-Daley, thanks for reaching out. Can I please confirm, is your app software up to date? 

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Support Team
Support Team
Accepted Solution

Re: Telstra TV app not linking to Foxtel Go (iOS)

Hey @John-Daley, thanks for reaching out. Can I please confirm, is your app software up to date? 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

John-Daley
Level 1: Cadet

Re: Telstra TV app not linking to Foxtel Go (iOS)

Hi - it looks like there was an update over the weekend that has fixed this. Thank you! Loving the app and loving the Telstra TV Smiley Happy 

Support Team
Support Team

Re: Telstra TV app not linking to Foxtel Go (iOS)

Glad to hear @John-Daley! If you need any further assistance, we're here on Crowd Support 24x7. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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