Level 1: Cadet

Telstra TV sound issues

When I use apps (Stan, 10play, Netflix) the audio/voices are really strange and squeaky and I have to switch backwards and forward between live TV and apps once or twice for it to play normally? How can I fix this? I’ve already tried restarts.

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Telstra (Retired)
Telstra (Retired)

Re: Telstra TV sound issues

Hey Jade, 

I'm sorry to read about the trouble with your Telstra TV and apologies for the delay getting back to you here. 

If you're still having issues, I'd suggest having a chat with our Telstra TV Faults team - you can reach them by calling 13 22 00 and saying "Telstra TV" then "Faults" when prompted, they're available 24/7 and more than happy to help. 

Let me know how you go, 

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