CrowdSupport®
Blueoshea
Level 1: Cadet

Telstra TV

I recently received a tax invoice for $24.99, this was the cost for a movie which i did not watch or subscribe for. Can you help me with this matter?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Support Team
Support Team

Re: Telstra TV

Hi Blueoshea, 

 

Sorry to hear you have been charged for a movie you didn't subscribe for. Be best to call our team on 1800 502 502 and we can check on how this was added and discuss a refund. 

 

Let us know if you have any trouble. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra TV

Telstra TV helps you find and discover more of what you love.

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now