Telstra TV

Ask a question
  • All Posts
  • Answered
  • Unanswered
Level 20: Director

HI All, Thought I might create a thread to help compile a list of apps users would like to see included on their Telstra TV that are not currently available. Let's try to request known Roku apps for ease of adding, and keep suggestions to Telstra TV ...

Community Manager TommyR Community Manager
Community Manager

We have recently release The New Telstra TV as well as rolled out some updates to the original Telstra TV and Telstra TV App. You can read more about the specifics around this in our Telstra TV & Telstra TV App updates article.

Please be aware that ...

Community Manager ShannonD Community Manager
Community Manager

  Customers are able to watch 2 live Suncorp Super Netball games each week, exclusive to Telstra, on Telstra TV. Plus, get access to full match replays, player and team stats and special club news.   Access Netball Live App. The Suncorp Super Netball ...

Community Manager MargieDee Community Manager
Community Manager

There is currently a known issue impacting some Telstra TV's during the activation process. Please see a description of the issue below, and how to resolve. 
    Error Scenario   After entering the Telstra ID and password on Telstra.com/linktv, when ...

Level 1: Cadet

I am trying to get clarification if the app supports subtitles on the telstra tv

Level 3: Gumshoe

We have a TV in our camper trailer that we want to connect Telstra TV to. We are looking at getting a Pre-Paid mobile broadband, but have been told that we cannot connect Telstra TV unless it is ethernet wired by a Telstra rep over the phone. I then ...

Level 1: Cadet

I have tried to redeem offer today for the 12mths free Foxtel now and haven't successfully done it but the redeem offer has now disappeared. Pls help!

Level 6: Bloodhound

My Telstra TV 2 does not show live tv. When live tv is selected it says" the specified channel is not available". Tried resets but problem stil persists. Can anyone assist?

Level 1: Cadet

Chanel 11 is not working on my Telstra tv and there is a pink dot next to the Chanel 11 on the TV guide.  Any ideas?

Level 3: Gumshoe

This is NOT TELSTRA TV RELATED. however didnt know where to post the question. Woke up this morning anf my Free To Air channels are not working -  We have telstra velocity network in our estate which provides all services to the house, however we are ...

Level 2: Rookie

Been recently having an issue Lately where netflix crashes back to the telstra tv main menu. Happens some times as soon as netflix loads and some times half way through a movie. I have restarted the box by removing the power and have also reinstalled ...

Level 1: Cadet

The error message is playback error Authorization error no entitlements found, there is no help portal to find out what is going on. The movie has been rented and paid for and appears in my library but will not play on my android (to cast to TV)

Level 1: Cadet

Hi. This is a message for developers of the Telstra TV App. I couldn't find a feedback option in the app so I came here.

The size and position of the controls in the remote section of the app are badly designed (too large, out of alignment, and croppe ...

Level 6: Bloodhound

Still unable to watch live tv on Telstra tv2. Telstra or anyone have a fix to the problem as it appears it's happening generally.

Level 6: Bloodhound

My Telstra TV 2 does not show live tv. When live tv is selected it says" the specified channel is not available". Tried resets but problem stil persists. Can anyone assist?

Level 1: Cadet

I have set up my Telstra TV and added the AFL app but can't watch the game. Is there something else I need to do?

Level 1: Cadet

If I am subscribed to the NRL Live app can I watch live games on my tv? Or only on a smart phone or tablet?

Level 1: Cadet

I have a TV1 from our previous NBN plan and we have moved and have now got a TV2 with our new plan, is is possible to connect these two up to our new plan on two different TVs? I know this has been asked previously but I don't seen to be able to acce ...

Level 1: Cadet

I just got 2 X Telstra TV2 to learn the remotes are infrared only  my TV's are wall mounted with no cabinets or shelves with the idea of a clean look so you don't have to see any electronics.

Seeing as though the Telstra TV2 is a Roku device is it po ...

Level 1: Cadet

my guest experience of telstra tv cia channel 7 will be my last. nit only are there 6 minutes of ads every few minutes, you can't fast forward. telstra tv has set home entertainment back 30 years. since before aggregation. so much for choice.....

Level 3: Gumshoe

We have recently moved to the NBN and have the entertainment pack. No where can I find fees for the SVOD services providede on Telstra TV. I found that catch-up TV is at no cost, although some you need to register to. However, the other content has n ...

Level 2: Rookie

Hi - is anyone else having issues with 9 now no longer working on telstra TV.  It asks for activation, when you do this online it makes no differnce?  was working yesterday/  Now there is no NOW!

Level 1: Cadet

As i am already on the Telstra Everyday Bundle with home and broadband would i be entitled to a free Telstra TV box or would i need to change my package? I am happy with the bundle i am on and don't want to change but i don't want to have to pay near ...

Level 1: Cadet

Cannot set it up

Level 1: Cadet

How do you watch music videos on telstra tv or Foxtel now please?
I know you get V but I prefer the lists, countdown, bands and music found on Max.
Or bring back MTV Classic!

Level 1: Cadet

Hi all, Just set up my Telstra TV2 through my yamaha RX-V563 receiver and i have sound but no picture. it works fine if i set it up to 720 screen resolution, but everytime it switches off and back on it seems to detect my receiver as 1080 compatible ...

Level 1: Cadet

After switching over to telstra tv from the tbox I must say that I am underwhelmed and disappointed! Not happy that I am unable to record, pause or rewind live tv, I used this function on a daily basis with the tbox, plus I was told by a customer ser ...

Level 1: Cadet

We recently had to change our internet/entertainment bundle (used to have a Tbox entertainment bundle) and decided on the $99pm plan with 24 months Foxtel Now Like many others I’ve read on this forum, we followed the instructions given both on the bl ...

Level 1: Cadet

Tv guide will not load for telstra tv. Just says tuning un with moving circle. Extremely frustrating. Paying more & getting way less. NOT impressed telstra.

Level 1: Cadet

I just “upgraded” to a Telstra Tv as a result of T box support being discontinued.

Telstra Tv
- no pause, rewind, ff live tv
- no recording live tv
- no volume control

Seriously, how hopeless. He entire design team and the management who approved this sho ...

Level 1: Cadet

I just recently got the new Telstra TV 2 and I am very disappointed with how sluggish the software is.

Every time I want to watch ‘Live TV’ the software is slow to respond, and the column showing the channels doesn’t automatically disappear.

When scrol ...

Level 2: Rookie

Since they're taking off t-box support, I've been looking for a way to continue their service - recording tv shows and free to air movies and SBS on demand from a clear weekly guide. I ordered a bundle from Foxtel with IQ3, but found out - no SBS on ...

Our community experts