Telstra TV

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Level 1: Cadet

Telstra TV remote control has a known issue and firmware needs an update as per information provided by CSR. I wonder when this will occur when it is a known problem?

Level 1: Cadet

Hi all, I have had the Telstra TV3 for about 6 weeks and the remote has used 4 sets of batteries in that time. This is very unusual as they should last a lot longer. Just wondering if anyone else has this problem or could it be a faulty remote. Regar ...

Level 1: Cadet

I purchased a voucher about a month ago and now I can't find it.  Any help?..

Level 1: Cadet

For the last month or so our Telstra TV2 is having issues connecting to our wifi. It worked fine before but it drops off and no apps will load. I completely reset everything and it has made no difference. It connects then drops off. I can't put an et ...

Level 1: Cadet

10 play app won’t open the past few days. Why? What can I do to remedy? I have already turned my Telstra Tv box off- no change. All other apps work.

Level 1: Cadet

I have the latest Telstra tv when try to watch foxtel now live tv I get a error message Roku player internal errorerror RE644protected content license error

Level 1: Cadet

every time i try to log onto to kayo so i can subscribe  i am told telstra has a problem at their end. I can get onto kayo through Kayo but to subscribe costs 25  pm as opposed to 5 pm through telstra TV. conspiracy or problem, if the latter how to f ...

Level 1: Cadet

Comes up with playback error

Level 1: Cadet

I have the latest Telstra TV box. Free to air channels keep dropping out/freezing Any suggestions? I've tried rescanning the channels multiple times.

Level 3: Gumshoe

Would like to get 10 all access. Is there a way to get it in Telstra TV?

Level 1: Cadet

Am I able to use it on the ipad

Level 1: Cadet

how do i get Tubi on my telstra tv

Level 1: Cadet

Telstra TV remote is working ok, except for Power button and Volume/mute buttons on the side - which do nothing at all. Unit seems to be running all the time but cant switch it off except unplug it. After replugged it is running without using power b ...

Level 1: Cadet

Hello I'm new to Telstra tv..do you get monthly credit for having the box ? Can you use Telstra points to use with your Telstra tv?

Level 1: Cadet

Hello. I have logged into my Telstra Id account and gone to my offers and I still can not see my $125 voucher code. Thank you 

Level 1: Cadet

How do you change the video quality of Amazon Prime on the telstra tv 3. For stan and Netflix it is in setting but cannot locate it for Amazon Prime  This means using Amazon prime chews through my metered data. This is a massive oversight and custome ...

Level 1: Cadet

Hello, since a few weeks ago, we can not access Live TV without first rebooting the Telstra TV 2?

Level 4: Private Eye

I am at silver tier, and I use the Activate your credit button on the telstra plus page to try to activate the credit, but after I have clicked it, it redirect me to a page written - Sorry We were unable to identify you as you have no offers associat ...

Level 5: Eagle Eye

We have a Telstra TV box fully paid does this work with another internet provider or only Telstra?

Level 1: Cadet

every time i try to log onto to kayo so i can subscribe  i am told telstra has a problem at their end. I can get onto kayo through Kayo but to subscribe costs 25  pm as opposed to 5 pm through telstra TV. conspiracy or problem, if the latter how to f ...

Level 1: Cadet

Trying to use Telstra TV app to play a purchase on my iPad & if that is successful through Apple TV to the TV. the only previous information from a Telstra support person on this forum says ‘problem must be the TV’. This is not helpful as it’s no our ...

Level 1: Cadet

Hello  I have a Telstra TV 1 & 2and since the recent update in July 2019 the night listening feature has been removed So now the volume for all my apps are different especially when watching movies on Stan and Netflix - before with the night listenin ...

Level 4: Private Eye

Is there a way to turn off radio channels or stop radio channel scanning on the free-to-air?

Level 1: Cadet

The audio on all apps in my Telstra TV has stopped working. Live TV is ok. I have unplugged a couple of times. Have it set to HDMI Auto detect. Nothing has changed. Can someone please help. 

Level 12: Master Detective

I have not used my T-Box since getting it, in fact it was still in the original box I only opened it and plugged it in as I can get the $110 credit. So ok I will see what all the no fuss is about. Plugged in, attached to network and it is pretty muc ...

Level 2: Rookie

Does anyone have actual knowledge of using a SanDisk iXpand with a Telstra TV2 to view videos

Level 1: Cadet
Level 1: Cadet

For months and months, I've struggled with the realization that my customer experience has been diminished with the reduced capability of the Tbox. Setting up recording is time consuming and the Telstra TV is cumbersome and catch up only shows some p ...

Level 1: Cadet

Details of my Telstra TV:Model - 4200TLSoftware - 8.1.6 build 4153-21Screen mirroring is enabled. I cannot cast to the Telstra TV using my Pixel 3 (running Android 9 build number PQ3A.190505.002).All other casting works (youtube app, Telstra TV app a ...

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