Telstra TV

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Level 1: Cadet

Hi the telstra tv keeps dropping out the wifi, as soon as I go through the settings and reconnect it works again. My internet access is fine on the computer and xbox it just seems to be the telstra tv that keeps dropping out - any ideas

Level 2: Rookie

My Samsung Galaxy  S9 won't find my Telstra t.v. model 4700TL, software 9.0.6. I've always had issues with finding it, maybe one in every 30 times I try to connect does the Telstra tv appear to cast to. My S9 connects to another Telstra tv I have wit ...

Level 1: Cadet

I have put always allow in settings still nothing

Level 1: Cadet

i would like a telstra person to recommend me if i should replace my roku telstra box for an alternative, as i and my family want to watch disney plus.? so should i replace or are you able to give me a time frame IF it comes available.Are you also wi ...

Level 1: Cadet

I'm on a satellite broadband connection with limited download capacity each month. I can set the download rate for Prime Video when using my iPhone to watch movies, but I can't find a setting within the app on my Telstra TV. At the rate it is using d ...

Level 1: Cadet

HiI have a Telstra TV 1 and Telstra TV 2 and am about to switch over to the nbn. Will the devices work if I decide to go with another nbn provider instead of Telstra? Thanks

Level 1: Cadet
Level 1: Cadet

Hi. I need a replacement remote control for my Telstra TV. The model number of the control is 4200TL. Am I able to order one through you? Thanks. 

Level 1: Cadet

This problem was identified last year but archived without solution. It seems restricted to Telstra TV as not a problem with Amazon prime apps on PC or ipad/phones.

Level 2: Rookie

Hi there, I had activated my Telstra TV box office credit on 17th July 2019, which was supposed to expire on 17 July 2020. I logged in my TV box office account today and all my credit has expired. please help

Level 2: Rookie

I'm trying to connect Telstra TV via my mobile hotspot. I've found my phone,  entered the correct password but Telstra TV says it cannot connect. Any suggestions? 

Level 1: Cadet

Hi, the information at states that I can watch MKV, MP4, MOV AND WMV files on my Telstra TV.
The Supported Files info ...

Level 1: Cadet

Himy remote has stopped working I have changed the batteries and still no go

Level 2: Rookie

Telstra tv box get my money back $216 I have call 8 time on the 14/11/2019 I was told I can not get my money back as I do not have a telstra account I paid $216 on 13/11/2019 outright it will not work.

Level 1: Cadet

On the Telstra TV app on my iPhone, when I click to watch a show that's on Foxtel Now (which I have), instead of opening the Foxtel Go app, it goes to the App Store and says 'App not available' - my suspicion is that it is trying to link to the old F ...

Level 3: Gumshoe

Hi Telstra Team I just watched a video using the Telstra TV remote for live TV.  I have a Telstra TV box but my remote does not have that button, maybe that is a newer edition?  How can I replace my remote for one that brings in live TV? ThanksMary H ...

Level 2: Rookie

Help.... i am not sure what is going on but plex continually crashing as loading. I have tested on other devices and its working fine. Its only on my Telstra tv2

Level 1: Cadet

Hello. I have logged into my Telstra Id account and gone to my offers and I still can not see my $125 voucher code. Thank you 

Level 1: Cadet

can i use my Telstra tv on my macbook pro

Level 1: Cadet
Level 1: Cadet

Hey All, is there a full list of commands for the Google Home controlling the Telstra TV somewhere? Just wondering how deep they go. For instance I can open streaming apps but can't figure out how to select what to watch. Or is that as much as you ca ...

Level 1: Cadet

I have lost channels seven and nine have reset the telstra tv box and still don't have those channels back plzzzzzz help 

Level 1: Cadet

Hey everyone, watching 9now through Telstra tv, gets to about 5min towards end of show, freezes and then displays n-3 error messageanyone had this before?show then crashes and takes you back to start or program

Level 2: Rookie

I have done the usual disconnect the power, wait a minute, re-connect etc.

Level 1: Cadet

I inadvertently accessed free TV on my TV that I watch my Telstra TV on how do I reverse this ? please help!

Level 1: Cadet



Level 1: Cadet

 I no longer have any need for my Telstra TV as I upgraded to Foxtel. So my questions are can I send it back to Telstra? Or can I sell it second hand?

Level 1: Cadet

On iOS, YouTube & Netflix have “specialised discovery systems” that enable them to find the Telstra TV3 - but some apps like Disney+ cant see the Telstra TV3 when attempting to cast.  Is there any way to correct/improve this?

Level 1: Cadet

So I called 132200 as my Telstra TV - Live TV has not been working for over 3 - 4 weeks. I was told since the last update that ROKU did it has caused this issue. I was told there is no timeframe for this fix and I should plug my aerial directly into ...

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