Telstra TV

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Level 1: Cadet

Hi, would appreciate some help...i bought a new Telstra tv 3 about a month ago, and I’ve never been able to connect it to my wifi or finish the setup process. All my other devices are connected, including my original Telstra tv box a few years old. I ...

Level 1: Cadet

For the last month or so our Telstra TV2 is having issues connecting to our wifi. It worked fine before but it drops off and no apps will load. I completely reset everything and it has made no difference. It connects then drops off. I can't put an et ...

Level 3: Gumshoe

Would like to get 10 all access. Is there a way to get it in Telstra TV?

Level 1: Cadet

Our tv goes through normal start up when plugging in the Telstra box but once it’s done the screen immediately goes green and won’t change. 

Level 3: Gumshoe

My Telstra TV was working fine until last night. It's no longer working - it cannot connect to the Telstra smart modem although my mobile phone and other devices can connect to the smart modem.

Level 1: Cadet

It would be great to have the "Youtube Kids" app added to Telstra TV. 

Level 1: Cadet

Am I able to use it on the ipad

Level 1: Cadet

cant access premium garage entertainment sport films even though I have premium access offer

Level 1: Cadet

I have been searching for instructions and even though my iPhone is paired with the Telstra tv box I cannot find out how to mirror my phone to the tv. 

Level 1: Cadet

My Telstra tv isn’t working 

Level 1: Cadet

how do i get Tubi on my telstra tv

Level 1: Cadet

Telstra TV remote is working ok, except for Power button and Volume/mute buttons on the side - which do nothing at all. Unit seems to be running all the time but cant switch it off except unplug it. After replugged it is running without using power b ...

Level 1: Cadet

Hello I'm new to Telstra tv..do you get monthly credit for having the box ? Can you use Telstra points to use with your Telstra tv?

Level 1: Cadet

Hello. I have logged into my Telstra Id account and gone to my offers and I still can not see my $125 voucher code. Thank you 

Level 1: Cadet

How do you change the video quality of Amazon Prime on the telstra tv 3. For stan and Netflix it is in setting but cannot locate it for Amazon Prime  This means using Amazon prime chews through my metered data. This is a massive oversight and custome ...

Level 1: Cadet

Hello, since a few weeks ago, we can not access Live TV without first rebooting the Telstra TV 2?

Level 4: Private Eye

I am at silver tier, and I use the Activate your credit button on the telstra plus page to try to activate the credit, but after I have clicked it, it redirect me to a page written - Sorry We were unable to identify you as you have no offers associat ...

Level 5: Eagle Eye

We have a Telstra TV box fully paid does this work with another internet provider or only Telstra?

Level 1: Cadet

Have just installed Telstra tv3 but unable to get free to air channels. We live rural central Qld and need a vast box for free to air; would this be resin we are unable to get free to air through Telstra box?cheers

Level 2: Rookie

I am a Telstra user and cannot access AFL live pass from my IPad. Attached is the message I get

Level 1: Cadet

Trying to use Telstra TV app to play a purchase on my iPad & if that is successful through Apple TV to the TV. the only previous information from a Telstra support person on this forum says ‘problem must be the TV’. This is not helpful as it’s no our ...

Level 1: Cadet

Hello  I have a Telstra TV 1 & 2and since the recent update in July 2019 the night listening feature has been removed So now the volume for all my apps are different especially when watching movies on Stan and Netflix - before with the night listenin ...

Level 4: Private Eye

Is there a way to turn off radio channels or stop radio channel scanning on the free-to-air?

Level 1: Cadet

The audio on all apps in my Telstra TV has stopped working. Live TV is ok. I have unplugged a couple of times. Have it set to HDMI Auto detect. Nothing has changed. Can someone please help. 

Level 12: Master Detective

I have not used my T-Box since getting it, in fact it was still in the original box I only opened it and plugged it in as I can get the $110 credit. So ok I will see what all the no fuss is about. Plugged in, attached to network and it is pretty muc ...

Level 2: Rookie

Does anyone have actual knowledge of using a SanDisk iXpand with a Telstra TV2 to view videos

Level 1: Cadet
Level 1: Cadet

For months and months, I've struggled with the realization that my customer experience has been diminished with the reduced capability of the Tbox. Setting up recording is time consuming and the Telstra TV is cumbersome and catch up only shows some p ...

Level 1: Cadet

Details of my Telstra TV:Model - 4200TLSoftware - 8.1.6 build 4153-21Screen mirroring is enabled. I cannot cast to the Telstra TV using my Pixel 3 (running Android 9 build number PQ3A.190505.002).All other casting works (youtube app, Telstra TV app a ...

Level 1: Cadet

I have been charged $89 by apple on 8 april and $99 today. Why is that and how do i get the $89 (i assume that's the one ) back?

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