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Rich4020
Level 1: Cadet

Can’t redeem my free box office movies because it has an old bigpond user name associated to my TELSTRA plus account

Hasan1
Level 1: Cadet

Please help how u can activate that

Kazza247
Level 2: Rookie

I'm trying to connect Telstra TV via my mobile hotspot. I've found my phone,  entered the correct password but Telstra TV says it cannot connect. Any suggestions? 

dkp64
Level 1: Cadet

Hi, has anyone found out how to remove channels from the Live TV app on Telstra TV> I love the feature, but hate having to scroll thru all the radio channels to get to the channel i want. I know i can setup channel numbers, but i am a scroller.  Any ...

SY2020
Level 1: Cadet

when I tried to install Anti-Virus Security via my online account, I got an error message: Can’t connect securely to this page. Can anyone help with this, please?

Heywhy
Level 1: Cadet

We have just had nbn installed and we have lost the Telstra tv remote and now can’t connect as Telstra tv can’t find a wifi signal. How do I update wifi info for Telstra tv via the app? J really don’t want to have to purchase a new remote!!! 

Silvia_au
Level 1: Cadet

When setting up my Telstra TV I paired my remote to also control my TV which means if I turn the Telstra TV off it also turns my TV off. I want to cancel this pairing but cannot find the way to do it.

Mark1986
Level 1: Cadet

I've wasted  money on a **bleep** rental that won't even **bleep**ing play... i want my money back....

Buzzy-bee
Level 1: Cadet

We received a new Telstra TV device about 3 months ago.noticed that it drops off wifi and it happenings more frequently.very frustrating 

leggleton23
Level 1: Cadet

Hi the telstra tv keeps dropping out the wifi, as soon as I go through the settings and reconnect it works again. My internet access is fine on the computer and xbox it just seems to be the telstra tv that keeps dropping out - any ideas

Kazza247
Level 2: Rookie

I'm trying to connect Telstra TV via my mobile hotspot. I've found my phone,  entered the correct password but Telstra TV says it cannot connect. Any suggestions? 

Telstrauser30
Level 2: Rookie

Hi there, I had activated my Telstra TV box office credit on 17th July 2019, which was supposed to expire on 17 July 2020. I logged in my TV box office account today and all my credit has expired. please help

PeJoKa
Level 1: Cadet

Hi, the information at https://www.telstra.com.au/support/category/entertainment/telstra-tv/how-to-watch-a-video-or-listen-to-music-from-an-external-source states that I can watch MKV, MP4, MOV AND WMV files on my Telstra TV.
The Supported Files info ...

Rosewater3
Level 1: Cadet

Himy remote has stopped working I have changed the batteries and still no go

Paul2017
Level 2: Rookie

Telstra tv box get my money back $216 I have call 8 time on the 14/11/2019 I was told I can not get my money back as I do not have a telstra account I paid $216 on 13/11/2019 outright it will not work.

John-Daley
Level 1: Cadet

On the Telstra TV app on my iPhone, when I click to watch a show that's on Foxtel Now (which I have), instead of opening the Foxtel Go app, it goes to the App Store and says 'App not available' - my suspicion is that it is trying to link to the old F ...

Prissy
Level 3: Gumshoe

Hi Telstra Team I just watched a video using the Telstra TV remote for live TV.  I have a Telstra TV box but my remote does not have that button, maybe that is a newer edition?  How can I replace my remote for one that brings in live TV? ThanksMary H ...

trickvy
Level 2: Rookie

Help.... i am not sure what is going on but plex continually crashing as loading. I have tested on other devices and its working fine. Its only on my Telstra tv2

Nmd1
Level 1: Cadet

Hello. I have logged into my Telstra Id account and gone to my offers and I still can not see my $125 voucher code. Thank you 

rednaxela1301
Level 1: Cadet

can i use my Telstra tv on my macbook pro

Rich4020
Level 1: Cadet

Can’t redeem my free box office movies because it has an old bigpond user name associated to my TELSTRA plus account

Hasan1
Level 1: Cadet

Please help how u can activate that

dkp64
Level 1: Cadet

Hi, has anyone found out how to remove channels from the Live TV app on Telstra TV> I love the feature, but hate having to scroll thru all the radio channels to get to the channel i want. I know i can setup channel numbers, but i am a scroller.  Any ...

SY2020
Level 1: Cadet

when I tried to install Anti-Virus Security via my online account, I got an error message: Can’t connect securely to this page. Can anyone help with this, please?

Buzzy-bee
Level 1: Cadet

We received a new Telstra TV device about 3 months ago.noticed that it drops off wifi and it happenings more frequently.very frustrating 

Jeff45
Level 1: Cadet
Subtek
Level 1: Cadet

Hey All, is there a full list of commands for the Google Home controlling the Telstra TV somewhere? Just wondering how deep they go. For instance I can open streaming apps but can't figure out how to select what to watch. Or is that as much as you ca ...

AimzRose18
Level 1: Cadet

I have lost channels seven and nine have reset the telstra tv box and still don't have those channels back plzzzzzz help 

Dustyinbrissy
Level 1: Cadet

Hey everyone, watching 9now through Telstra tv, gets to about 5min towards end of show, freezes and then displays n-3 error messageanyone had this before?show then crashes and takes you back to start or program

Clyderhowe
Level 2: Rookie

I have done the usual disconnect the power, wait a minute, re-connect etc.

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