Level 4: Private Eye

Bill Viewing online

1. How can I distinguish on the "recent activity " ,online Bill page,  if an   2 SMS,s has been correctly billed when the Date ,Time( doesn't show seconds) and the sent TO number  are all the same .

The downloaded CSV shows the same information.


2. Previously noted ...why are the listings on  the "recent activity page " not in chronological date order as before the changes to the "My Account " were made ...Please advise if this is an isolated case and if I should refer to an operator via "web chat"..

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Level 23: Superhero

Re: Bill Viewing online

It may show as two charges at almost the same time if you sent a message containing more than 160 characters.

This is because from a billing perspective they are in fact 2 messages, that are put together at the receiving parties end into a single readable message.
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