Level 1: Cadet

Blocked sites

Ive put all sorts of settings on our telstra a count because my 10yr old is usung the ipad etc so i wanted to protect her. BUT i have blocked things like facebook and snapchat, we cant use them on our mobile devices now... lol... how do i un-do this, i cant for the lofe of me remember.

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Telstra (Retired)
Telstra (Retired)

Re: Blocked sites



When you set up these restrictions did you do this by logging into a webpage online?  If so it sounds like your using Telstra Broadband Protect.  You may find the following page how-to-use-parental-controls-and-homework-time of some help trying to get corrected.


You may need to set it up so only your 10 year old's iPad is blocked while your devices are left without any blocking.

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