Onieay
Level 1: Cadet

Can I get my account bill sent to a postal address please instead of emailed..

Answered

Maureen Kirkpatrick

<details removed to protect privacy>

1 ACCEPTED SOLUTION

Accepted Solutions
Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: Can I get my account bill sent to a postal address please instead of emailed..

Hi Onieay,

 

You can change the way you receive your Telstra bill by logging into your Telstra My Account. 

 

In the Bill Delivery Option section click on the circle next to  Post it to me, then click on  Update. 

Although the heading of the below link say's change from paper to email, it shows how to get to the section to also choose Post it to me.

https://www.telstra.com.au/support/category/account-billing/telstra-24x7-my-account/change-from-pape...

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

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2 REPLIES
Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: Can I get my account bill sent to a postal address please instead of emailed..

Hi Onieay,

 

You can change the way you receive your Telstra bill by logging into your Telstra My Account. 

 

In the Bill Delivery Option section click on the circle next to  Post it to me, then click on  Update. 

Although the heading of the below link say's change from paper to email, it shows how to get to the section to also choose Post it to me.

https://www.telstra.com.au/support/category/account-billing/telstra-24x7-my-account/change-from-pape...

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.
Highlighted
Support Team
Support Team

Re: Can I get my account bill sent to a postal address please instead of emailed..

Hi @Onieay

 

Just checking back in to see how you went and if you need any further help or support?

- Stef

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