CrowdSupport®
Reisan
Level 2: Rookie

Change of Leasee

My current bill I share with my ex-husband, I need to change four of the 8 services on that bill into my name only. I don't have a current bill to move them onto, I would be opening a new account number for myself, however we have both filled out the form - twice and taken it into a Telstra store, and both times they have lost the form. I am a legal leasee on the current account and he is fully in agreement with me moving these services into my name - But we can't seem to get someone to arrange it for us. Is someone able to work with me and help me to migrate these services into my name??

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Ben_F
Community Alumni (Retired)

Re: Change of Leasee

Have a read of https://go.telstra.com.au/helpandsupport/-/changing-the-name-on-your-telstra-account which provides you with a form that you can email into Telstra to have it actioned.

 

B.

----------------------------


New Users - Click Here!

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit
Find out more about the Telstra 24x7 App and direct debit ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Find out more

Avoid queueing up and never worry about late fees againSet up direct debit

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now