CrowdSupport®
Ciggy001
Level 1: Cadet

Do testra send emails about creating account passwords?

I had an email today about someone completing an online registration on telstra.com to access my account. Did the online chat thing and the guy said this name had access to my account etc. He said that he removed the person but I'm a bis suspicious as he asked for my email to update my account. But it was already on my account. I also got an email whilst he was sorting my issue to complete the account registration. I'm probably being paranoid but does all this sound above board?

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