Level 1: Cadet

Getting sms verification code from PayPal and yahoo

Hi, I’m new to telstra. I started a pre paid mobile plan a month ago. it’s been good soo far, however I noticed that when I use PayPal and yahoo they send an sms verification code to my new mobile number to verify my identity however it doesn’t seem to get through to my new number. I had no problems with my previous numbers. I have updated everything but still same problem. Has anyone had a similar situation and had this problem resolved? 

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Support Team
Support Team

Re: Getting sms verification code from PayPal and yahoo

Hi @Betty20,


Appreciate the concern with the verification SMS not reaching you. Do all other SMS reach your mobile number ok? 

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