Harried
Level 1: Cadet

Mobile protect not logging attempts

Hi,
Have been happily using Telstra Mobile Protect (medium setting) for 12+ months.

Recently went in to add another number to be blocked and noticed the logging of attempts from/to blocked numbers is not working. It says 0 attempts for allowed and not allowed contacts.

Could someone please point me in the right direction to fix this?

Thank you

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1 REPLY
Support Team
Support Team

Re: Mobile protect not logging attempts

Hey Harried, thank you for your post.

I am sorry to hear of this trouble with the protect settings, give our faults team a call on 13 22 00 and we will investigate.

Let me know how you go.

- Ryan

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