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Panagioti65
Level 1: Cadet

No Smart Controls in my Menu

Answered

I used to access smart controls via the Tesltra MY Account.  the menu seems to have disappeared.  Can someone give me an up to date instruction on where I access these mysterious controls through the menu?   All I want to do is manage my teen daughters data.

1 ACCEPTED SOLUTION

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Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: No Smart Controls in my Menu

Via a web browser, go in to https://smartcontrols.telstra.com and log in to your account.

Then select your daughter's phone number and scroll down on the My Plan tab until you reach Features. Telstra Mobile Protect should be listed there.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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3 REPLIES 3
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: No Smart Controls in my Menu

Via a web browser, go in to https://smartcontrols.telstra.com and log in to your account.

Then select your daughter's phone number and scroll down on the My Plan tab until you reach Features. Telstra Mobile Protect should be listed there.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

Level 23: Superhero

Re: No Smart Controls in my Menu

As had been said he by others, an alternative and better solution is one of a parental and child respect and trust.
If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"
Level 23: Superhero

Re: No Smart Controls in my Menu

I think a parental and child relationship based on mutual respect is a better solution rather than technology
If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 75 years of age, entitles one to be an expert at everything!!"

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