Panagioti65
Level 1: Cadet

No Smart Controls in my Menu

Answered

I used to access smart controls via the Tesltra MY Account.  the menu seems to have disappeared.  Can someone give me an up to date instruction on where I access these mysterious controls through the menu?   All I want to do is manage my teen daughters data.

1 ACCEPTED SOLUTION

Accepted Solutions
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: No Smart Controls in my Menu

Via a web browser, go in to https://smartcontrols.telstra.com and log in to your account.

Then select your daughter's phone number and scroll down on the My Plan tab until you reach Features. Telstra Mobile Protect should be listed there.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
3 REPLIES 3
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: No Smart Controls in my Menu

Via a web browser, go in to https://smartcontrols.telstra.com and log in to your account.

Then select your daughter's phone number and scroll down on the My Plan tab until you reach Features. Telstra Mobile Protect should be listed there.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Level 22: Superhuman

Re: No Smart Controls in my Menu

As had been said he by others, an alternative and better solution is one of a parental and child respect and trust.
A "Like" is always appreciated. If my advice is a solution, please mark it. I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. My motto: "Doing the right thing is never wrong".
Level 22: Superhuman

Re: No Smart Controls in my Menu

I think a parental and child relationship based on mutual respect is a better solution rather than technology
A "Like" is always appreciated. If my advice is a solution, please mark it. I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. My motto: "Doing the right thing is never wrong".

Telstra 24x7®

Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App

Download now