Level 1: Cadet

Tracking order

I recently ordered a phone plan pack online, about 5 days ago, I received 2 emails referring to the completion of the order, but I can't track it nor can I log in to an account. Has my order been processed or not?

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Telstra (Retired)
Telstra (Retired)

Re: Tracking order

Hi Hunter2, 


The quickest way to have your concern answered, is to speak with our Live Chat team  (available 24x7) so that we can access your account and provide you with an update as to what is happening. 



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