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Mrtro
Level 1: Cadet

Trying to email people @bigpond.com but they do not get through. Need some lovely person at Telstra/bigpond to remove the domain from their block list, can anyone help?
Thanks in advance.
Regards
Mrtro

Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Parky61
Level 2: Rookie

Hi I have been trying for over 2 weeks since I received the text to join Telstra plusContinual message saying Something Went wrong SorryBeen with Telstra for many many years Very frustrating  

NicCat
Level 1: Cadet

I have an existing Telstra account and I want to purchase another new phone for my son. Can I add this phone to my existing account and what's the best deal you can do? 

Dan346
Level 1: Cadet

Hi. Am I able to somehow transfer my data SMS and photos over to just a phone until I can get into town and get new sim?

Bob68
Level 1: Cadet

How can Telstra offer 24/7 support when an issue occurs that involves more than one department and one of those departments is only open during normal working hours so nothing can happen until said department is open (This has happened to me on multi ...

Galaxys10PLUS
Level 1: Cadet

Hi,No one seems to be able to assist me with the broken website links for the free upgrade offer from a Galaxy S10+ bought a month ago to the new 5G handset. It expires on the 17th but no where can you lodge the upgrade request. Links are broken, it ...

Jakelark
Level 1: Cadet

hi I just received an SMS which offered a new loyalty scheme but wants me to click on a non telstra.com link. Looks like a scam, and even if it's not then it's very bad practice to encourage. Please use valid telstra.com links.

Hi, Telstra Plus is her ...

Plane24
Level 1: Cadet

I have two add on-data share sims (in two iPads) on my plans.  On 5 June one of them clocked up over 40 charges for 117MB each.  Which comes to over 4GB.  The iPad in question never left home that day and was permanently connected by WiFi and never   ...

Jakelark
Level 1: Cadet

hi I just received an SMS which offered a new loyalty scheme but wants me to click on a non telstra.com link. Looks like a scam, and even if it's not then it's very bad practice to encourage. Please use valid telstra.com links.

Hi, Telstra Plus is her ...

Shaynough
Level 1: Cadet

I don't have an active Telstra anymore.

Sector6
Level 2: Rookie

My wife is using a sim card that is on my account. Is it possible to get access to SMS records of conversations as I am paying the bill on my account ?

Crewman69
Level 1: Cadet

Wanting for an update on an order that was processed on the 14th of May.
Thanks

Val939
Level 1: Cadet

I was trying to let you know I paid my account

MavisL
Level 1: Cadet

I’m trying to find a telephone number that isn’t a 13 number to call Telstra from overseas. Surely this should be possible without having to resort to an internet search engine? 

veeblefetzer
Level 6: Bloodhound

Hello Team, Recently Telstra were kind enough to upgrade my bandwidth to 100Mb/sec.  Thank you for that. I power cycled the modems and ta da all was in order.  Since that moment, though, my usage is not recorded inside My Account.  Indeed the product ...

Scooter10
Level 1: Cadet
Gavin007
Level 1: Cadet

iPhone & Tablet

Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Bob68
Level 1: Cadet

How can Telstra offer 24/7 support when an issue occurs that involves more than one department and one of those departments is only open during normal working hours so nothing can happen until said department is open (This has happened to me on multi ...

Duck8
Level 1: Cadet

Additional email addresses when I don't have one. Avatars, earning levels etc!

Dave441
Level 1: Cadet

The rules don't render on a mobile view. Instead they are stuck in a div floating way off on the right. As a result you get no indication if your password doesn't match the rules, you just can't click the call to action.

Oh and why am I not allowed pu ...

greengirl
Level 1: Cadet

I can't chat to support nothing happens why's

Maude3
Level 2: Rookie

I've spent a long time with the 24x7 Chat team trying to sort out why I cant change my Secret Question - they have not been able to assist, other than to advise the name I am entering as my secret answer, is correct!  however I am still unable to Edi ...

Jaznn
Level 1: Cadet

Saw a 12 month free foxtel now offer on "my offer" tab and clicked on it to be sent to foxtel now website where I had to reactivate my account just to be charged 35 for the 3 starter packs I was supposed to get for free. Now they won't even refund me ...

nmungur
Level 2: Rookie

Been trying to send a reply to your email box thetelstrateam@online.telstra.com but it is bouncing back saying mailbox is full!

AdamR1
Level 1: Cadet

Dear Telstra; Can you please get your online billing web site sorted out ? For the last (I don't know how long) I have been trying to get a detailed bill so I can identify my mobile calls as to the number called and duration. This has not worked for ...

Angry23
Level 1: Cadet

I am extremely angry with Telstra at the incompetence of cancelling an order which I never placed and which Telstra have no record that I rang to place the order in the first place. Apparently, an order was placed on 31st July 2017 for a call forward ...

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