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pleasehelpme3
Level 1: Cadet

everytime i attempt to reset my bigpond account password or get the account email changed it just redirects me to a page that says service unavailable please check again later

gloman
Level 3: Gumshoe

. Procedure stops with some thing went wrong try again message. Does it every time I try the procedure Used Chat to try to resolve issue, CSO used my login details and was unable to update and was told I would receive email regarding issue.Same probl ...

Dave9999
Level 2: Rookie

Is it possible once logged into the website or any part of Telstra online services that you can send sms and make calls without your phone being used.

Antman78
Level 1: Cadet

How do i know if my prepaid Mobile number is available publicly

Antman78
Level 1: Cadet
angel1969
Level 1: Cadet

Taking other people off my 24/7 ap not easy don't know if it going to stuff up my parents account which appears in my App as there account. Don't know why ..

Chevy777
Level 1: Cadet

GB

I want to decrease my GBs 

AdelleW
Level 1: Cadet

I need to contact Telstra via email. with a query about a mobile phone account.  What is an email address I can use? Thanks. 

UserSA
Level 1: Cadet

As of today when I login to my account from android browser I can only see my mobile account. The home internet account is no longer visible.It is linked becasue when I tried to add to my account via add menu software tells me it is already linkedThi ...

Seeker_18
Level 1: Cadet

I was meant to get a delivery today by startrack but they failed to deliver my Christmas present due to the consignment not having my building name on it, but when spending my points for this present it asked for a building name, startrack will not r ...

troi88
Level 1: Cadet

I was checking a tracking number for an order placed yesterday and it did not show up so i checked PREVIOUS ORDERS tab and there are two DISCONNECT orders from yesterday showing as COMPLETED.. I did not order any Disconnect yesterday and no services ...

Bobba07
Level 1: Cadet
Nannu22
Level 1: Cadet

I have applied for port my wife number on 31/08/2019. Still waiting for portability. I have spent 40$ for kit also. They are not refunding that one also. Daily i chat with customer talk with portability team and raise d the issue also but still no re ...

CBWTIS
Level 3: Gumshoe

I have been with Telstra for DDebit for several years. These two months when I checking my bills on Apps and website, it says i have an overdue bill but it did not mention for which bill. I've checked my bank record and could not found any missing de ...

Nivek60
Level 1: Cadet

Please cancel my free Kayo subscription.

Reno30
Level 2: Rookie

How do I delete the some of the stored 1,000 phone numbers (maximum limit) which I have personalised with names in my Personal Address Book ... accessed via My Account login and "view detail of recent charges" for my home landline.

Jakelark
Level 1: Cadet

hi I just received an SMS which offered a new loyalty scheme but wants me to click on a non telstra.com link. Looks like a scam, and even if it's not then it's very bad practice to encourage. Please use valid telstra.com links.

Hi, Telstra Plus is her ...

gloman
Level 3: Gumshoe

. Procedure stops with some thing went wrong try again message. Does it every time I try the procedure Used Chat to try to resolve issue, CSO used my login details and was unable to update and was told I would receive email regarding issue.Same probl ...

Antman78
Level 1: Cadet
angel1969
Level 1: Cadet

Taking other people off my 24/7 ap not easy don't know if it going to stuff up my parents account which appears in my App as there account. Don't know why ..

AdelleW
Level 1: Cadet

I need to contact Telstra via email. with a query about a mobile phone account.  What is an email address I can use? Thanks. 

Bill_Maree
Level 1: Cadet

I paid my monthly bill yet if I’m not using wifi I can’t receive any texts notifications can’t even call anyone yet it says I have data in Telstra 24/7.

yoonchuan
Level 1: Cadet

Hi ...

Sam172
Level 1: Cadet

Can’t find the live chat support and whenever I try a link it leads me to a “Message Us” option which leads to no answers when I try messaging. 
Telstra support is bad.if anyone can help me get to Live chat to talk to someone to get more help that wou ...

Zanatos
Level 1: Cadet

I can not login to the Home Dashboard with my Telstra Id.  I can login every where else, no problems.The following error message comes up "We can not log you as our server is not responding". I have tried multiple times still to no avail. 

Fairlane-pc
Level 1: Cadet

<removed for privacy>

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit