CrowdSupport®
Accounts & Plans

Websites & Telstra 24x7 My Account

cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a question
Advanced
image
  • All Posts
  • Answered
  • Unanswered
Chevy777
Level 1: Cadet

GB

I want to decrease my GBs 

AdelleW
Level 1: Cadet

I need to contact Telstra via email. with a query about a mobile phone account.  What is an email address I can use? Thanks. 

Catvet
Level 1: Cadet

My Mobile number was used for identity and financial theft after it was illegally ported from me, I was told by Telstra that my number has just disappeared, not happy, I've had the same number since mid 90's, now Telstra has let the person who stole ...

reflectz
Level 1: Cadet

Hi All.hopefully someone can help me. 30th november last year, i logged into the Rewards Page and notice that there was Google Home Mini Bundle which had two devices for only 10,000 points.I quickly put my order in and then realised later that there ...

inyaface
Level 1: Cadet

I used to be able to see when my payments went in on the 24/7 app now I can't find it and I need it to see that my bills are being paid on time can someone tell me where to find it now

Bill_Maree
Level 1: Cadet

I paid my monthly bill yet if I’m not using wifi I can’t receive any texts notifications can’t even call anyone yet it says I have data in Telstra 24/7.

yoonchuan
Level 1: Cadet

Hi ...

VaughanBrenda
Level 1: Cadet

Every time I now try to get into Telstra My Account from my PC (running Windows 10) it states the account is not available now, they are trying to get it going, so try again later, but 2 days later I still can't get in. I have phoned Telstra 3 times ...

Dionbunyan11
Level 1: Cadet

Hello just wondering why my data has gone up 50 gb 

Sage2
Level 1: Cadet

I want to know

UserSA
Level 1: Cadet

As of today when I login to my account from android browser I can only see my mobile account. The home internet account is no longer visible.It is linked becasue when I tried to add to my account via add menu software tells me it is already linkedThi ...

Seeker_18
Level 1: Cadet

I was meant to get a delivery today by startrack but they failed to deliver my Christmas present due to the consignment not having my building name on it, but when spending my points for this present it asked for a building name, startrack will not r ...

troi88
Level 1: Cadet

I was checking a tracking number for an order placed yesterday and it did not show up so i checked PREVIOUS ORDERS tab and there are two DISCONNECT orders from yesterday showing as COMPLETED.. I did not order any Disconnect yesterday and no services ...

Bobba07
Level 1: Cadet
Nannu22
Level 1: Cadet

I have applied for port my wife number on 31/08/2019. Still waiting for portability. I have spent 40$ for kit also. They are not refunding that one also. Daily i chat with customer talk with portability team and raise d the issue also but still no re ...

CBWTIS
Level 3: Gumshoe

I have been with Telstra for DDebit for several years. These two months when I checking my bills on Apps and website, it says i have an overdue bill but it did not mention for which bill. I've checked my bank record and could not found any missing de ...

Nivek60
Level 1: Cadet

Please cancel my free Kayo subscription.

Reno30
Level 2: Rookie

How do I delete the some of the stored 1,000 phone numbers (maximum limit) which I have personalised with names in my Personal Address Book ... accessed via My Account login and "view detail of recent charges" for my home landline.

Jakelark
Level 1: Cadet

hi I just received an SMS which offered a new loyalty scheme but wants me to click on a non telstra.com link. Looks like a scam, and even if it's not then it's very bad practice to encourage. Please use valid telstra.com links.

Hi, Telstra Plus is her ...

AdelleW
Level 1: Cadet

I need to contact Telstra via email. with a query about a mobile phone account.  What is an email address I can use? Thanks. 

Bill_Maree
Level 1: Cadet

I paid my monthly bill yet if I’m not using wifi I can’t receive any texts notifications can’t even call anyone yet it says I have data in Telstra 24/7.

yoonchuan
Level 1: Cadet

Hi ...

Sam172
Level 1: Cadet

Can’t find the live chat support and whenever I try a link it leads me to a “Message Us” option which leads to no answers when I try messaging. 
Telstra support is bad.if anyone can help me get to Live chat to talk to someone to get more help that wou ...

Zanatos
Level 1: Cadet

I can not login to the Home Dashboard with my Telstra Id.  I can login every where else, no problems.The following error message comes up "We can not log you as our server is not responding". I have tried multiple times still to no avail. 

Fairlane-pc
Level 1: Cadet

<removed for privacy>

Bronson_black
Level 1: Cadet

Hey guys I ordered a google pixel 4xl white 128gb on the 13th of December and still haven’t received it. I have talked to Telstra and they had to cancel the order and re do it 3 times to apparently bump up the process and still no result. I have two ...

JW01
Level 1: Cadet
Steve567
Level 1: Cadet

My website http://www.myanimatedgreetingcards.com/ is being blocked by Telstra.I recently had a malware attack on my website, but is now clean and secured by Sitelock.Can I get my website unblocked.

Yeldarb
Level 20: Director

Anyone know what this X-RazorGate filter or RBL is about as my private emails keep getting marked as phishing every time I send one to a bigpond.com email account?   I have marked my own emails as not spam via Telstra webmail however they keep going ...

Our community experts

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit