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v8tpby
Level 1: Cadet

remove message bank from my services

Answered

Good morning how are you I have this service and another service I use I having problems with message bank I would like it removed from this number and <Removed for Privacy> please

1 ACCEPTED SOLUTION

Accepted Solutions
Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: remove message bank from my services

Hi v8tpby,

 

Good morning to you too ,I'm good thanks.

 

Firstly, don't post private details like a mobile phone number. 

Crowdsupport is a public forum where it's mainly customer's helping customer's and you don't want to be contacted by strangers.

 

To cancel Messagebank you can fill out an Online Form in the below link or ring Telstra on 132200.

 

When you cancel Messagebank you'll automatically start to get Message2txt. If you don't wish to have this feature you'll need to contact Telstra on 132200 to get this removed from your services.

https://www.telstra.com.au/support/category/mobiles-tablets/user-guides-help/set-up-manage-or-cancel...

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

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1 REPLY 1
Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: remove message bank from my services

Hi v8tpby,

 

Good morning to you too ,I'm good thanks.

 

Firstly, don't post private details like a mobile phone number. 

Crowdsupport is a public forum where it's mainly customer's helping customer's and you don't want to be contacted by strangers.

 

To cancel Messagebank you can fill out an Online Form in the below link or ring Telstra on 132200.

 

When you cancel Messagebank you'll automatically start to get Message2txt. If you don't wish to have this feature you'll need to contact Telstra on 132200 to get this removed from your services.

https://www.telstra.com.au/support/category/mobiles-tablets/user-guides-help/set-up-manage-or-cancel...

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

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