CrowdSupport®
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Level 1: Cadet

service unavailable

everytime i attempt to reset my bigpond account password or get the account email changed it just redirects me to a page that says service unavailable please check again later

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2 REPLIES 2
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Level 21: Augmented
Level 21: Augmented

Re: service unavailable

@pleasehelpme3 I believe when I looked at that issue last time the problem was that you need to make sure you're not already logged in when requesting the reset.

 

As some browsers like Chrome can automatically remember passwords and log you in automatically.

Someone keeps putting vegetables in my beer crisper
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Level 11: Detective
Level 11: Detective

Re: service unavailable

Telstra in-store, over the phone or via live chat can reset this for you.

While I am a Telstra employee, I am not an official Telstra representative on CrowdSupport. My opinions are my own and do not necessarily represent those of Telstra.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit