We have the following 2 elastic static IP’s hosted in our AWS account which we use for sending email:
For some reason, these have all of a sudden been blacklisted by you and our clients are no longer receiving their emails. The IP addresses don't appear to be on any blacklist sites.
Can you please remove these from your blacklist?
host extmail.bigpond.com [220.127.116.11]
SMTP error from remote mail server after initial connection:
554 Connection refused .18.104.22.168 is blacklisted. Contact Telstra Security Operations IB102
relay=extmail.bigpond.com[22.214.171.124]:25, delay=151525, delays=151524/0.34/0.5/0, dsn=4.0.0, status=deferred (host extmail.bigpond.com[126.96.36.199] refused to talk to me: 554 Connection refused. 188.8.131.52 is blacklisted. Contact Telstra Security Operations IB102)
Thanks in advance.
Was this helpful?
I've sent you a private message.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
Need a hand or want to share your expertise?
Register for CrowdSupport and get involved