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AJParkes1
Level 2: Rookie

Telstra Blocking IP Address - URGENT PLEASE

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I am having issues with loading all 3 of my websites on the Telstra network today, 4G, NBN, ADSL - I cannot get any Telstra network to load my sites, yet Optus and Vodafone are working. 

 

www.ajparkes.com.au is one of them. 

 

I have spoken with my programmer and webhost, both of which are saying it's an ISP issue. 

 

I am on online chat with Telstra at present - they are worse than useless and are saying it's a hosting issue. 

 

None of my customers are who are on the Telstra network are able to access my sites. 

 

Help needed urgently!!

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AJParkes1
Level 2: Rookie
Accepted Solution

Re: Telstra Blocking IP Address - URGENT PLEASE

OK - after 3 hours of chat with Telstra the sites are up and running again. No idea what the issue was but seems to be resolved.

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1 REPLY
AJParkes1
Level 2: Rookie
Accepted Solution

Re: Telstra Blocking IP Address - URGENT PLEASE

OK - after 3 hours of chat with Telstra the sites are up and running again. No idea what the issue was but seems to be resolved.

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