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Kags1
Level 1: Cadet

Hi there! Sorry to ask, recently I connected the Wix publisher to our domain (not transfer host). Originally I was told this would not cause an issue, but it's my fault for not double checking the info I received from support. Once done, and waiting ...

AdrianMula
Level 2: Rookie

Hi,It appears that when clients try and access my website from a telstra connection they are blocked how can i fix this?

MrSerious
Level 3: Gumshoe

Hello. I’ve searched for days, but can’t find info or contact in personal or business. I’ve had a static IP for a year or so.I can access my network storage and IP camera servers via the IP address.I’ve got a domain name via Telstra Registrar Melbour ...

AJParkes1
Level 2: Rookie

I am having issues with loading all 3 of my websites on the Telstra network today, 4G, NBN, ADSL - I cannot get any Telstra network to load my sites, yet Optus and Vodafone are working.  www.ajparkes.com.au is one of them.  I have spoken with my prog ...

ausguide
Level 1: Cadet

HI Recently we have changed over a websites from one hosing provider to another (not with Telstra/bigpond) however I have been advised that Bigpond customers are still seeing the old website after more than a week. The updated A records have propagat ...

Macca1974
Level 1: Cadet

Good MorningI purchased a Samsung phone case product from Telstra online and it has been delivered.Upon receiving the delivery I have discovered that I have ordered the wrong item. The product I wanted to order was a Samsung Galaxy S8  Clear View Sta ...

ibar
Level 1: Cadet

Every day for the past 18 days I have received multiple e-mails promoting the new iPhone 8—even after opting out and receiving confirmation of this request. The sender is: Telstra-communications@news.telstra.com.

I understand this might be a glitch in ...

Tifob9
Level 1: Cadet

My site perthchefhire.com.au was hacked recently. I’ve since had my site cleaned and whitelisted by google and my host provider. Telstra however is still blacklisting my site with a malicious content restriction. Can I have the team look into this an ...

Deeke
Level 2: Rookie

I am getting Access denied for two US websites 1. www.kmart.com and 2. www.tracfone.com.  I get this same response whether using Windows 10, Internet explorer on an android tablet and using Safari on my apple laptop. Can anyone give me a clue on what ...

JWT
Level 1: Cadet

Just had an Email from Telstra advising that I am near my Download limit and if I exceed it I will be slowed to 256Kbs.Is this speed guaranteed as most times my internet is slower than this? Thanks John

AJParkes1
Level 2: Rookie

I am having issues with loading all 3 of my websites on the Telstra network today, 4G, NBN, ADSL - I cannot get any Telstra network to load my sites, yet Optus and Vodafone are working.  www.ajparkes.com.au is one of them.  I have spoken with my prog ...

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