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CanineCode
Level 1: Cadet

my address has been black listed

My emails to Bigpond adressees have started bouncing recently. My IP isn't blacklisted by anyone else and Bigpond used to accept them too.

 

I can't even reply to a customer with whom I already have a string of correspondence.

 

Please tell me how to get whitelisted again.

 

Thanks,

Kira.

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2 REPLIES
Level 21: Augmented
Level 21: Augmented

Re: my address has been black listed

Are you using a business mail server to send your emails?

 

Maybe you could ask your hosting company to investigate further. 

PrettyPrincess
Level 1: Cadet

Re: my address has been black listed

If you could tell the forum what you are getting back in the bounce message it would be appreciated.