DonnyG
Level 1: Cadet

my website is blocked

Hi, I have a client who’s website is blocked by Telstra, we have just put a new website up, upgraded hosting to a secure service. I done a google safety test and comes up fine,

can you please help and let me know how to remove the site from being blocked

 

domain is www.westavenuegroup.com.au

 

Thank you

DonnyG

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
Level 22: Superhuman
Level 22: Superhuman

Re: my website is blocked

You'll need to click on the mark as safe link when the page comes up as blocked.
For Official Support start a Secure Chat , try the Online Troubleshooter, Outage Check or Complaint.

Full Disclosure as part of Telstras Social Media Code.

Level 25: The Singularity
Level 25: The Singularity

Re: my website is blocked

You will probably want to contact the 4 services that have you blacklisted as well otherwise it will happen again.
https://www.virustotal.com/#/url/ae33b81e6047ed5ec9d18cc2ca0d286a2fda793813083c9b256cd706f6a4cd71/de...
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Telstra 24x7®

Manage your business services on your mobile with the Telstra 24x7® App

Find out more
Find out more about the Telstra 24x7 App ×
Manage your services and take advantage of offers while you’re out and about with the Telstra 24x7® App Download now
Earn points on our new rewards program and enjoy tier benefits like discounted movie tickets and moreFind out more

Need a hand or want to share your expertise?
Register for CrowdSupport and get involved

Register now