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Support Team
Support Team

CrowdSupport Terms of Use

The Telstra CrowdSupport® website (website) is owned and operated by Telstra Corporation Limited ABN 33 051 775 556 (we, us or our).

 

Terms governing your use of the website

By visiting and using the website, you agree to comply with these Terms of Use, the Telstra Privacy Statement and Telstra Copyright & Trade Mark Notice and any other rules that we may set out on the website from time to time (together the applicable terms).

 

The Telstra Privacy Statement is available at www.telstra.com.au/privacy/privacy_statement.html or by calling 1800 039 059. The Telstra Copyright & Trade Mark Notice is available at www.telstra.com.au/global/copyright/index.shtml.

 

Posts and comments

You must ensure that your posts and comments do not infringe the rights of any person, including the intellectual property rights of any third parties, and that you have obtained all necessary consents or licences to any third party material that you include in your posts.

 

You must not post or provide links to any prohibited, unlawful or inappropriate material, such as posts that are defamatory, threatening or offensive.

 

You must not use the website to advertise or sell your products or services.

You grant us a non-exclusive, royalty-free, perpetual and irrevocable licence (including the right to sub-license) to use, reproduce, adapt, modify and communicate to the public your posts and comments and any other information you make available on the website. 

 

No distribution, display or sale of website content

All content available on the website is our property, or the property of our licensors or registered users. You must not distribute, display or sell any content on the website.

 

No interference with the website

You must not interfere with, slow, disrupt or reduce the integrity of the website.

You must not interfere with security features of the website or any features that enforce limitations on use of the website.

 

Unsolicited communications

You must not use the website to obtain any data or information for the purpose of sending unsolicited emails or other unsolicited communications to any other person.

 

No automated access

You must not use any robot or spider or any other automated process to access or to copy any part of the website or any content contained on it.

 

Links to third party websites

Content posted on the website may contain links to third party websites. We do not approve or endorse those third party websites and will have no liability to you for any loss incurred by you in relation to such websites.

 

Third party products promoted or advertised

We do not endorse any third party products that may be advertised or promoted on or from the website and we will not liable to you in any way in relation to those products.

 

We may contact you

We may contact you to provide comments about your posts.

 

No obligation to resolve disputes

We have no obligation to resolve disputes between you and any users of the website.

 

Our rights to restrict, suspend or ban

We may restrict, suspend your use of the website or ban you from the website if we believe that you have contravened the applicable terms in any way.

 

Where we suspend or ban you, or where you otherwise cease to use the website, the licence that you grant us under these Terms of Use continues in accordance with these Terms of Use.  We may elect to amend your username or remove your username from any posts or comments on the website at our discretion. We may also elect to amend or remove any of your posts or comments on the website at our discretion.

 

Where we exercise these rights, our decision is final, and we will not be obliged to provide you with reasons, or otherwise enter into further correspondence with you regarding our decision

 

The website is provided “as is”

Subject to non-excludable rights under consumer protection laws, we exclude all warranties, terms and conditions, express or implied, relating to the website and to your use of the website. In particular, we do not warrant that the material on the website is accurate or error free or that the website will be error free, or the website will operate in an uninterrupted manner.

 

Limitation on Liability

Subject to non-excludable rights under consumer protection laws, we exclude all liability to you in relation to the website, your use of the website or the actions of any other person accessing or using the website.

 

We will accept that liability if it cannot be excluded under any legislation.  If that liability cannot be excluded but can be limited under any legislation, we limit our liability to resupplying, repairing or replacing the relevant goods or services (or payment of the cost of resupply, repair or replacement) where it is fair and reasonable to do so.

 

However, we are not liable for any loss to the extent that it is caused by you, or to the extent that it results from your failure to take reasonable steps to avoid or minimise your loss.

 

These terms prevail over other terms

If there is any inconsistency between these Terms of Use and any of the other applicable terms, these Terms of Use will prevail.

 

Headings in these Terms of Use

The headings in these Terms of Use do not form part of these Terms of Use or affect its interpretation.

 

Relationship between you and us

These Terms of Use do not create a partnership, joint venture, agency or employer-employee relationship between us and you.

 

Variation

We may amend these Terms of Use, the Telstra Copyright & Trade Mark Notice or the Telstra Privacy Statement from time-to-time by posting the amended document on the website.

 

Your use of the website after our posting of the amended document constitutes your acceptance of the amended document.

 

Severability

If anything in these Terms of Use is unenforceable, illegal or void then it is severed and the rest of these Terms of Use remain in force.

 

Assignment

You must not assign or otherwise deal with these Terms of Use without our prior written consent.  We may assign, novate or otherwise deal with these Terms of Use as we deem appropriate.

 

Terms supersede earlier terms

These Terms of Use supersede any earlier Terms of Use or other similar agreement or understanding connected with the subject matter of these Terms of Use.

 

Governing law

The law of New South Wales governs these Terms of Use.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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11 REPLIES 11
Telstra (Retired)
Telstra (Retired)

Re: Crowd Support Terms of Use

Crowdsupport Video Competition Terms & Conditions attached.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra (Retired)
Telstra (Retired)

Re: Crowd Support Terms of Use

Telstra Staff Crowdsupport Video Competition Terms & Conditions attached.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra (Retired)
Telstra (Retired)

Re: Crowd Support Terms of Use

Rock Out With Bon Jovi - Competition Terms and Conditions

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra (Retired)
Telstra (Retired)

Re: Crowd Support Terms of Use

Meet Bon Jovi - Terms & Conditions

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra (Retired)
Telstra (Retired)

Re: Crowd Support Terms of Use

World War Z Blu-Ray Giveaway Terms and Conditions

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra (Retired)
Telstra (Retired)

Re: Crowd Support Terms of Use

365 Day Movie Pass Facebook Promotion - Terms and conditions

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra (Retired)
Telstra (Retired)

Re: Crowd Support Terms of Use

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra (Retired)
Telstra (Retired)

Re: Crowd Support Terms of Use

Telstra 24x7 MOG Competition

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra (Retired)
Telstra (Retired)

Re: Crowd Support Terms of Use

24x7 Facebook Promotion

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra (Retired)
Telstra (Retired)

Re: CrowdSupport Terms of Use

Mother's Day  Competition Terms and Conditions

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra (Retired)
Telstra (Retired)

Re: CrowdSupport Terms of Use

#telstranetwork Ts & Cs 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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