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wogfro
Level 2: Rookie

Imei network block

Answered
Hi my galaxy a5 2017 was stolen august 1st i recently tried locating my phone again with android device manager and a notification said device located but below map it said cant connect with device.am i able to go to telstra vodafone & optus and have the imei blacklisted from their networks i have reciept and had done online warranty with samsung through the my samsung app.the phone was unlocked.i dont expect to see it again but if i can stop the person who has it from using it thats good enough for me
1 ACCEPTED SOLUTION

Accepted Solutions
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Imei network block

you can contact Telstra to request the IMEI block. You only need to speak to your provider.

 

http://www.amta.org.au/pages/Lost.and.stolen.phones

I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, Locator/Device Locator and Neto POS). However, I am not an official representative on CrowdSupport.

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1 REPLY 1
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Imei network block

you can contact Telstra to request the IMEI block. You only need to speak to your provider.

 

http://www.amta.org.au/pages/Lost.and.stolen.phones

I am a Premium Services Support Consultant (Telstra Platinum, Telstra Smart Home, Locator/Device Locator and Neto POS). However, I am not an official representative on CrowdSupport.

IT Helpdesk and Technicial Support by Telstra Platinum
Smart Home Automation & Monitoring from Telstra
Helping Australians Find the Things that Matter Most with Telstra Locator
Run a Modern Retail Business with Neto Point of Sale

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