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Discover Telstra ID

A Telstra ID refers to a single username and password that is your key to making the most of your Telstra products and services.


If you currently use My Account,  My Telstra App, CrowdSupport, or the My Football Live and Netball Live Apps, then this is your Telstra ID.


It could also be the email address created by you when you purchased a BigPond service, or the email address supplied by you during registration for a product from Telstra.


Not sure if you have one? Recover your Telstra ID username.


Benefits of Telstra ID

Make the most of your Telstra services


My Account

Manage Telstra accounts and services via a browser

Find out more


My Telstra App
Manage Telstra accounts and services online.

Find out more


Telstra Plus
Earn points when you pay your bill to put towards must-have devices, accessories and more. Plus, enjoy exciting membership benefits.


Manage BigPond® email.



Register for a Telstra ID


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