CrowdSupport Wiki

Accounts & Plans

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Community Manager ashliem Community Manager
Community Manager

We're giving our post-paid consumer and small business customers extra data when they register before 19 April 2020 to support working and studying from home or self-isolating, as part of the national response to COVID-19.   Post-paid mobile and mob ...

Community Manager ashliem Community Manager
Community Manager

The My Telstra app is the new way to manage your Telstra account and services with ease.   We’ll be introducing you to some of the best features the My Telstra app has to offer – starting with the new look home page.   Don’t have the My Telstra app ...

Community Manager EmeLou Community Manager
Community Manager

We’ve recently launched the My Telstra app – a new way to help you manage your Telstra account and services with ease.    Download the My Telstra app >   You can now discover great offers on a range of devices and accessories, straight from the My T ...

Community Manager EmeLou Community Manager
Community Manager

With the new My Telstra app, you can access a range of support options for those times that you might need some help with your Telstra account and services.    In this article, we’ll look at how to message with us within the app, but you can also:   ...

Community Manager EmeLou Community Manager
Community Manager

With the My Telstra app, you can access an array of support options for those times that you might need some help with your Telstra account and services.    In this article, we’ll look at how to use the Smart Troubleshooting Tool, but you can also: ...

Community Manager EmeLou Community Manager
Community Manager

With the My Telstra app, you can access a range of offers, including your Telstra Plus account.   Telstra Plus, our loyalty program, rewards and recognises you for being a Telstra customer. You can earn points based on your eligible spend, then rede ...