CrowdSupport Wiki

Accounts & Plans

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Community Manager ashliem Community Manager
Community Manager

We're giving our post-paid consumer and small business customers extra data when they register before 19 April 2020 to support working and studying from home or self-isolating, as part of the national response to COVID-19.   Post-paid mobile and mob ...

Community Manager EmeLou Community Manager
Community Manager

With the new My Telstra app, you can access a range of support options for those times that you might need some help with your Telstra account and services.    In this article, we’ll look at how to message with us within the app, but you can also:   ...

Community Manager TimBartel Community Manager
Community Manager
Community Manager ashliem Community Manager
Community Manager

How is the My Telstra app different to the Telstra 24x7 app? Personal and small business customers will find it easier to manage accounts and services plus access a range of rewards, plus access these handy new features.   The new Home screen gives ...

Community Manager EmeLou Community Manager
Community Manager

We’ve recently launched the My Telstra app – a new way to help you manage your Telstra account and services with ease.    Download the My Telstra app >   You can now discover great offers on a range of devices and accessories, straight from the My T ...

Community Manager ashliem Community Manager
Community Manager

The My Telstra app is the new way to manage your Telstra account and services with ease.   We’ll be introducing you to some of the best features the My Telstra app has to offer – starting with the new look home page.   Don’t have the My Telstra app ...