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Level 1: Cadet

AFL Live App "Service Temporarily Unavailable"

Trying to let the AFL Live App know I'm a telstra customer but keep getting Service temporarily unavailable. Extremely frustrating and has persisted through reinstalls and updates. Either fix your service immediately or find another way to reward Telstra customers through giving them AFL Live passes to watch on PCs.

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1 REPLY 1
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Telstra (Retired)
Telstra (Retired)

Re: AFL Live App "Service Temporarily Unavailable"

Thanks for the post pst297

 

We're sorry to hear you're experiencing issues accessing premium content

I'd recommend attempting below

  • Please completely uninstall the app, restart the device & then redownload
  • Please make sure you have location settings turned on & allowed the AFL Live app to use your location
  • Please ensure you've cleared the cache on your device

 

If you still encounter an issue, can you please provide the below details to help us assist you?

                                                             

How exactly did you subscribe? (In app purchase, AFL.com.au, Club Digital membership or our AFL Live Pass Offer)

Do you encounter an error message? If so, what is it specifically?

Device:
OS Version:
Service Provider:
ADSL, Cable, NBN or Mobile:
Location:

                                 

We're happy to help or at least point you in the right direction

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